Introduction

Boikhata (“we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website boikhata.com and use our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Create an account
• Make a purchase
• Subscribe to our newsletter
• Contact customer support
• Leave reviews or comments

This information may include:

• Full name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information (processed securely through third-party processors)
• Date of birth (for age verification)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Device information
• Location data (with your consent)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Maintain your shopping cart
• Analyze website performance
• Personalize your experience
• Serve relevant advertisements

You can control cookies through your browser settings, though this may affect website functionality.

How We Use Your Information

We use the collected information for the following purposes:

Order Processing and Fulfillment

• Process and complete your orders
• Arrange shipping and delivery
• Send order confirmations and updates
• Handle returns and refunds

Account Management

• Create and maintain your account
• Provide customer support
• Manage your preferences and settings
• Authenticate your identity

Communication

• Send promotional emails and newsletters (with your consent)
• Notify you about new products and offers
• Provide customer service communications
• Send important updates about our services

Website Improvement

• Analyze website usage and performance
• Improve user experience
• Develop new features and services
• Conduct market research

Legal and Security

• Comply with legal obligations
• Prevent fraud and unauthorized transactions
• Protect against security threats
• Resolve disputes

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in:

• Payment processing
• Shipping and delivery
• Email marketing
• Website analytics
• Customer support

These providers are contractually obligated to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes
• Government requests
• Court orders
• Law enforcement investigations

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

Consent

We may share your information with your explicit consent for specific purposes not covered in this policy.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure payment processing
• Regular security audits
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

• Request access to your personal information
• Update or correct inaccurate information
• Download a copy of your data

Deletion

• Request deletion of your personal information
• Close your account permanently

Marketing Communications

• Unsubscribe from promotional emails
• Opt out of marketing communications
• Modify your communication preferences

Cookies

• Manage cookie preferences through your browser
• Opt out of certain tracking technologies

To exercise these rights, contact us at [contact information].

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer needed, we securely delete or anonymize it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will promptly delete it.

International Data Transfers

If you are accessing our website from outside Bangladesh, please note that your information may be transferred to and processed in Bangladesh, where our servers are located.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Boikhata
Email: [email address]
Phone: [phone number]
Address: [physical address]

For urgent privacy matters, please mark your communication as “Privacy Policy Inquiry” for faster processing.

Governing Law

This Privacy Policy is governed by the laws of Bangladesh. Any disputes arising from this policy will be resolved in the courts of Bangladesh.

This Privacy Policy was last updated on [Date]. Please review this policy periodically for any changes.